Guides

Create a sale

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Lucas Cárdenas

Dec 28, 2025

Register customers

How to register a customer

Create sales by selecting the customer, products, and payment method. Generate the fiscal receipt in a single flow.

Create sales by selecting the customer, products, and payment method. Generate the fiscal receipt in a single flow.

To embed a Youtube video, add the URL to the properties panel.

A sale in Focal Point is the complete process: identify the customer / add products / apply conditions / generate the receipt / record the payment. All on one screen designed to be fast without sacrificing information.

Sale or Quote?

If the customer pays now → Sale. If they want a quote first → Quote. Credit sale → Sale with Pending status. If they are comparing prices → Quote. Quotes can be converted into sales with one click.

Start a new sale

From Sales in the side menu press + New sale. The form opens with three sections: customer / products / payment.

Select customer

The customer determines which receipt you can issue:

  • With Tax ID → You can issue an electronic invoice (required for tax deductions)

  • Without Tax ID → Only ticket or final consumer invoice

  • With email → The receipt is sent automatically

Ways to assign: search existing by name/Tax ID/email / search by Tax ID (pulls data from SET) / quick create without leaving the sale.

Add products

Each product you add deducts from inventory (upon confirmation) / adds to the total with price and taxes / remains in the customer's history.

Ways to add: search by name / barcode / SKU.

For each product you define: quantity / price (default is list price but you can modify it) / line discount (optional).

Review totals

The summary panel shows in real time: Subtotal (sum without taxes) / VAT 10% / VAT 5% / Discount / Total. VAT is calculated automatically according to each product.

General discount (optional)

If you want a discount for the whole sale (not by product):

  1. Press Add discount

  2. Choose: Percentage (e.g.: 10%) or Fixed amount (e.g.: ₲50,000)

  3. The total is recalculated automatically

💡 Product discounts for specific promotions. General discount for negotiations or VIP customers.

Receipt type

  • Invoice — Customer with Tax ID who needs to deduct. Requires valid Tax ID.

  • Ticket — Smaller sales or final consumer.

  • Final Consumer Invoice — Customer without Tax ID but with a high amount.

The system suggests the appropriate type according to the customer.

Record payment

Methods available: Cash (enter received amount / system calculates change) / Card (debit or credit) / Transfer / QR-PagoPar / Credit (pay later).

Mixed payment: you can combine methods (part cash / part card).

Confirm sale

By pressing Confirm sale: the fiscal receipt is generated / stock is deducted / income is recorded in cash register / customer history is updated / you can print or send the receipt.

After confirming

Immediate options: Print / Send by WhatsApp / Send by email / New sale.

The sale is recorded in: sales history / customer history / income reports / inventory movements.

Common errors

  • Insufficient stock → The product has no stock. Check inventory or adjust quantity.

  • Customer required for invoice → You're trying to issue an invoice without a customer. Assign a customer with Tax ID.

  • Invalid Tax ID → The customer's Tax ID has an error. Edit the customer and correct the Tax ID.